Turn Operational Friction Into a Governed Improvement Portfolio.
Work with experienced process-improvement consultants to map how work really flows, expose and quantify waste, investigate root causes and convert the highest-value opportunities into owned PDCA improvement activity.
Recommended: Process Catalogue + improvement portfolio / PDCA dashboard composition
Recommended: Presto 2-tier Process Catalogue Dashboard
See the Business as a Portfolio of Processes — Not a Collection of Problems.
Continuous improvement becomes much easier when teams can see what work exists, who owns it and how it connects. Our consultants conduct interviews, workshops and process walkthroughs, then help catalogue the client’s process portfolio and map it onto Presto’s two-tier Process Catalogue Dashboard.
We can build SIPOCs and swimlanes, organize procedures and supporting files, document process ownership and establish the process architecture directly with the client — not simply tell the client how to do it.
Make Waste Visible. Then Put a Value Against It.
TIMWOODS becomes more powerful when waste is not merely discussed in a workshop, but captured, quantified and connected to the processes where it actually occurs.
Find & Categorize Waste
Use process walkthroughs, SIPOC, TIMWOODS and structured interviews to expose friction, handoff problems and improvement opportunities.
Quantify the Impact
Assess frequency and volume together with time loss, financial loss, capacity impact and operational risk where the underlying information is available.
See Demand Against Waste
Apply heat maps to underlying process demand so process owners can see how peak and trough periods influence workload, waste and performance.
Turn Analysis Into a Living Improvement Portfolio.
Instead of leaving workshop findings in flipcharts, spreadsheets or presentation decks, we help categorize and prioritize the opportunities and place them into a visible management system. Leaders can distinguish quick wins from larger improvement initiatives and decide where limited capacity should be invested first.
The objective is not to generate more improvement ideas. It is to create a disciplined pipeline of worthwhile opportunities that management can evaluate, own, execute and sustain.
Recommended: TIMWOODS / waste map + heat-map visual
Root Cause → Corrective Action → Governed PDCA Execution.
For the opportunities worth pursuing, our consultants can go deeper: facilitate 5 WHY and Pareto analysis, help isolate the real causes, design the response and translate it into a structured Presto activity with tasks, dates, RACI ownership and PDCA governance.
Investigate
Move beyond symptoms using structured root-cause analysis and evidence from the underlying process.
Architect the Response
Shape corrective and improvement actions into realistic, bite-sized work rather than broad improvement statements.
Execute & Govern
Launch the resulting projects and actions in Presto so ownership, timing, outcomes and follow-through remain visible.
Recommended: Competency Dashboard + staff/process competency view
Assess the Competencies Needed to Sustain the Standard.
Process performance is not only about workflow. Our consultants can assess competencies across staff and activate Presto’s Competency Dashboard, helping leaders understand where process knowledge sits, where capability gaps exist and where training or cross-skilling should be prioritized.
This connects process architecture with the people expected to execute it — giving management a clearer picture of whether the operating model is genuinely equipped to perform as designed.
12-Week OpEx & Process Improvement Jump Start
Build the foundation, find the waste, launch improvement activity and leave behind a governance rhythm your leaders can continue to run.
Operating Model & Process Catalogue
Interview teams, catalogue the process portfolio, identify ownership and establish the two-tier Presto process structure.
Process Mapping
Build SIPOCs, walkthroughs and supporting process views; organize procedures, files, handoffs and dependencies.
Waste & Opportunity Analysis
Use TIMWOODS, demand heat maps and quantified loss analysis to identify and prioritize improvement opportunities.
Improvement Portfolio & PDCA Launch
Investigate priority causes, architect corrective responses and launch governed projects and actions with RACI ownership.
Governance & Sustainment
Activate competency visibility, establish review cadence and coach leaders to maintain the improvement portfolio after launch.
From Consultant-Led Analysis to a Client-Owned Improvement System.
- Structured two-tier process catalogue
- Defined process ownership
- SIPOCs and process maps
- Organized procedures and supporting documentation
- TIMWOODS waste portfolio
- Quantified time, cost, capacity and risk impacts
- Process-demand heat maps
- Prioritized improvement opportunity portfolio
- Root-cause and Pareto analysis
- Governed PDCA projects and corrective actions
- RACI ownership and delivery timeframes
- Staff competency assessment and dashboard
- Management review and sustainment cadence
Recommended: composite of Process Catalogue → TIMWOODS → PDCA activity → Competency Dashboard
Build an Improvement System Your Teams Can Keep Running.
Bring process knowledge, waste analysis, competencies and corrective action into one governed operating rhythm — supported by consultants who can work hands-on with your teams.