Quantity or Frequency
Record the number of occurrences, such as defects, complaints or other repeated causes.
Root Cause Analysis & Pareto Charts
Don't Just Report the Problem. Understand What's Driving It.
Capture root causes as performance is reported, aggregate them into live Pareto analysis and help teams focus on the vital few causes that matter most.
Capture → Prioritize → Act
Move from KPI result to root cause insight without rebuilding the analysis later.
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Root Cause Pareto Analysis
Preferred future visual: polished Pareto chart with ranked root causes, cumulative curve and supporting quantity, commentary, time-loss and cost information.
Capture at Source
Make Root Cause Capture Part of Reporting the Result.
Root causes can be entered directly from the dashboard or Bowler Chart, or through the simple KPIConnect© root-cause capture panel. This puts cause information closer to the people, activity and moment where the performance result occurred.
Commentary
Add the context needed to explain what happened and make the cause understandable to others.
Time Loss
Where useful, record operational time lost and add commentary explaining the impact.
Financial Loss
Capture cost impact and commentary when management wants to prioritize causes financially.
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KPIConnect© Root Cause Capture Panel
Preferred future visual: simple Connect-user panel showing root-cause quantity/frequency, commentary, time loss and financial loss fields.
One-Click Drill Down
Go From the KPI Result to the Causes Behind It.
The Bowler Chart shows the root-cause count for the reporting period being reviewed. One click opens the Pareto analysis for that period, keeping the management conversation connected to the KPI that triggered it.
1
Review the resultSee actual performance against the target in the Bowler.
2
Open root causesClick the root-cause count for the selected reporting period.
3
Focus the discussionUse the Pareto to identify the causes contributing most to the result.
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Bowler → Pareto
Preferred future visual: an underperforming KPI row with its root-cause count highlighted beside the Pareto opened from that count.
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Flexible Pareto Analysis
Preferred future visual: Pareto report with filters demonstrating different date ranges, sites and teams.
Analyze What Matters
Any Time PeriodMove beyond the current Bowler period and analyze a wider date range.
Teams & SitesFocus the analysis on the organizational area that needs attention.
Management ContextUse the same captured root-cause data in operational and leadership reporting.
Don't Limit Root Cause Analysis to One Reporting Period.
Although Pareto is easiest to access directly from the Bowler period being reviewed, managers can build the analysis across the timeframe and organizational scope required for the question at hand.
Built for Real Operational Problems
Turn Everyday Performance Signals Into Structured Learning.
Teams use Pareto reporting across safety, quality, reliability and service performance, giving managers a common language for discussing what is driving underperformance.
Good Saves & Safety Performance
Capture Good Save information consistently and use the emerging patterns to guide training, inspection and improvement activity.
Internal & External Complaints
Aggregate recurring quality causes so management can focus attention on the issues appearing most often.
Downtime & Missed Commitments
Understand recurring causes behind downtime, timeliness problems and missed operational commitments.
From Insight to Action
When the Pattern Is Clear, Put Improvement Work on the Board.
One pharmaceutical client used Presto to support a global safety enhancement program centered on Good Saves as a lead KPI. Team leaders captured the underlying information through the root-cause process and reviewed it through Bowler reporting.
Where Good Save activity was insufficient, action plans were captured directly from the Bowler, commonly covering training, inspections and productivity analysis. The performance conversation could therefore move naturally from Result → Cause → Action.
01ResultSee the KPI signal.
→
02CauseUnderstand the pattern.
→
03ActionLaunch improvement work.
Enterprise Root Cause & Pareto Consulting
Build the Root Cause Discipline, Not Just the Chart.
Enterprise customers can work with an experienced Presto practitioner to establish a practical root-cause reporting framework and teach team leaders how to sustain it themselves.
ExtractLearn how to engage staff and uncover meaningful causes behind operational performance.
FrameStructure causes so they are concise, consistent and easily understood by the people who need to act.
CaptureBuild the discipline to record causes in real time as they occur in business operations.
ReportTrain team leaders to build and use real-time Pareto reporting on their own and on the fly.
100+ completed Presto root cause analysis exercises
Practical experience applied to helping customers establish the method quickly and sustainably.
Why This Is Different
Don't Reconstruct the Story After the Meeting Starts.
Capture the evidence as performance happens, then let the same information feed the management conversation.
Collect the data later. Clean it. Categorize it. Rebuild the analysis.
By the time the chart reaches management, context can be lost and the process depends heavily on individual analysts and local spreadsheets.
Capture at source and build a shared language of cause across the company.
The same root-cause information can move from frontline capture to Pareto analysis and management reporting within one governed source of truth.
Root Cause Analysis & Pareto Charts
Explore Pro
Make Root Cause Thinking Part of Everyday Performance Management.
Give teams a simple way to capture what happened and give managers the Pareto insight to decide where to act.